Applying for a Wmo assistance device: this is how it works

Requesting an assistance device through the Wmo can help when everyday things at home become more difficult. You then look together at what you need to keep living at home. Sometimes it involves an aid that helps you with walking, washing, or moving around.

When do you request an assistance device through the Wmo?

You request an assistance device through the Wmo if you need it for a long time. It can help with moving around, personal care, or staying safe at home. Think of a wheelchair, stairlift, shower chair, or personal alarm.

If you only need it for a short time, it often works differently. After an operation, you can often borrow or rent something through the health insurer or a home care shop. For aids to live independently and move around, such as a wheelchair or stairlift, go to the Wmo desk of your municipality. First apply for the aid, and only buy it afterwards.

The Wmo also helps if family or neighbors cannot provide enough help. The municipality then looks together with you at what fits your situation. This also applies to support that relieves you as an informal caregiver, such as respite care.

How do you make a Wmo report in Zoetermeer?

In Zoetermeer, you can make a Wmo report online. You can also request a reporting form by phone. Making an appointment at the Wmo counter is also possible. The current route is listed in the municipal Wmo application route.

You always start with a report to the municipality. That is the first step. For most Wmo support, you take that step at the Wmo desk of your municipality. When making the report, you may add a personal plan. In it, you explain what help you need and why. That is not required.

What happens after the report?

After the report, the municipality assesses your situation. Sometimes this is followed by a home visit or a telephone conversation. In that discussion, the municipality looks at your situation and what people around you can do.

A family member or independent client support worker may be present at that conversation. Afterward, you will receive a report. If that report is correct, you then submit the application. Report, application, and the start of the support are therefore different moments.

How does the investigation and conversation work?

In the conversation, you can explain what does not work. You can also say what you would like to be able to do. In addition, you can explain what help loved ones are already providing.

You can bring someone to the conversation. That can be a family member or independent client support. In Zoetermeer, an independent client support worker can think along with you for free. They can help formulate your request for help and go with you to a conversation.

What is stated in the decision and what does it cost?

You will receive a written decision. It states which help you receive, under which conditions, and from which provider. If approved, the provider will contact you to make arrangements.

For Wmo support, you pay a fixed monthly own contribution. The amount is listed with the CAK. Sometimes you receive help as care in kind, through a provider contracted by the municipality. You can also receive a personal budget, a pgb. Then you arrange everything yourself.

What do you do if you do not agree with the decision?

The decision states how and within which period you can object. The municipality of Zoetermeer has separate forms for filing an objection yourself and for filing an objection through an authorized representative.

Do not wait until the deadline is almost over to seek help. An independent client support worker can help you understand the decision and clearly describe your request for help. For legal advice, other support may also be needed. Through the objection procedure of the municipality of Zoetermeer, you can find the current municipal procedure.